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In THE FINE SPIRITS
CORNER we think that in order to keep a customer satisfied and
who trusts us, we must excel in three key points:
- OFFERING EVERY TIME
A HIGH QUALITY PRODUCT IN PERFECT CONDITIONS
- OFFERING A QUICK
AND EFFICIENCT SERVICE
- GUARANTEEING THE
SECURITY IN THE TRANSACTIONS OF OUR CUSTOMERS
1. The relationship with
our supplier exists in most cases for many years and we care to
verify that they keep on delivering products of the same quality.
Any quality claim is discussed with them and the corrective actions
are tacked together.
We have a packing that
protects our products from blows and damages, and its special insulation
material protects it from temperaturee variations that could alter
their characteristics, which is a very new development in the sector.
You will always receive your order in the optimal conditions to
enjoy it.
If you wish some article
that you do not find within the range of products offered, send
us a message, and we will do everything possible to obtain it for
you.
2. The shipment service
from THE FINE SPIRITS CORNER is fast and efficient. We work
with reputable carrier companies, that know at any moment where
your order is. We deliver it directly to your home, so that you
can avoid those annoying trips downtown.
If you wish to make a
consultation about your order or have some claim referring to the
state and/or reception of the bought merchandise, please contact
us via e-mail. We will make an effort in answering you as soon as
possible. If you carry out any return we will reimburse you the
money of your purchase although the freight, taxes and tariffs,
if they are some, go in charge of the buyer.
Once the order has been
carried out, the term of delivery will be of maximum 15 days in
the European Union. For shipments outside the EU you can ask us.
In (ojo, he borrado the) case (ojo, he borrado that) you wish to
receive your order in a shorter delivery time, choose the option
of urgent courrier in the order form. The resulting cost difference
will be reflected in your order.
3. Our on-line payment
pages are protected by the SSL security system of BANESTO, whereby
any transaction is carried in a coded form. Thus you have the absolute
security that nobody will have access to your credit card.
If you prefer you can
carry out the payment cash on delivery, having an additional cost
of 3% on the total value of the invoice, with a minimum cost of
500 PTAs.
Purchasing in THE
FINE SPIRITS CORNER means to accept the following sales terms:
1. PRICES
Generally you must distinguish
between the prices for Spain, the European Community and for the
other countries. THE FINE SPIRITS CORNER will invoice to
the consignee according to the applicable legislation based on the
place of destiny given by him. The buyer has the obligation of meeting
tax and customs duties in his country. However, THE FINE SPIRITS
CORNER will make an effort to make this task as easy as possible
to him.
THE FINE SPIRITS CORNER
will maintain the published prices until aim of stocks, fiscal variation
or modification on the part of the manufacturer (in this case it
will maintain them until end of the stocks). In case that THE
FINE SPIRITS CORNER is forced to vary the prices, it will inform
the client, and he will have the right to cancel his order and the
money that he paid will be reimbursed.
2. VALIDITY
An order will maintain
its validity unless:
- The time passed from
the order confirmation to the payment of the same one exceeds
7 days.
- That the manufacturer
discontinues the product and that it is not longer available.
In this case THE FINE SPIRITS CORNER will inform the client
and will propose him another product of similar characteristics.
- That the delivery
time exceeds 30 days and the client decides to cancel the order.
3. PROPERTY
THE FINE SPIRITS CORNER
reserves itself the property of the products until the total amount
of the invoice has been paid.
All the marks, products,
logos and denominations of third, are property of such, the logos,
images, programs and texts from THE FINE SPIRITS CORNER are
property of it, and they should not be copied or transferred without
the express permission of THE FINE SPIRITS CORNER.
4. RETURNS
They will be accepted
in a maximum term of 7 days from the reception of the order. The
customer will have to send an e-mail applying for the return and
indicating the reasons and THE FINE SPIRITS CORNER will indicate
him to witch address he should deliver the products to be returned.
The expenses of freight, taxes, and reception duties for the product
will be in charge of the buyer. Once the return is received, the
corresponding amount will be reimbursed to the buyer in a term of
7 days. The guarantees offered by the manufacturer for his products
will be valid.
5. CONFIDENTIALITY
THE FINE SPIRITS CORNER
assures that the data provided by the buyer will only be used by
it in the frame of the established commercial relation, and that
these will not be given to other people. The buyer accepts to receive
mailings and information exclusively from THE FINE SPIRITS CORNER.
6. LEGISLATION
In case of lawsuit, both
parts are specifically put under the Spanish legislation and the
Courts of Barcelona, Spain.
THE FINE SPIRITS CORNER
does not take the responsibility of a purchase that attempts to
the legislation of consumption in the destiny country, and assumes
specifically that the buyers, as appears in the form of the order,
have the legal age to buy alcoholic products.
Our philosophy is: the
widest range to the best prices, fast service and permanent satisfaction
of our customer.
THE FINE SPIRITS CORNER.
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